Privacy Policy

The protection of personal information is a priority. This document details the data lifecycle within our infrastructure, outlining commitments and safeguards.

Categories of personal data collected

To provide our services, we may process identification and contact information (name, email address, date of birth for identity verification), usage data (access logs, IP addresses), device details, and transaction history or interactions with customer support.

Legal bases for processing

Processing takes place in compliance with current regulations, based on the necessity to perform a contract entered into with the user, the fulfillment of legal obligations (such as anti-fraud directives), the pursuit of legitimate business interests, or, where required, explicit consent.

How we use your information

The collected data is used to verify identity, administer the account, process financial operations, ensure the cybersecurity of the platform, provide dedicated support, and, if authorized, send updates or communications related to expressed preferences.

Data retention

We retain personal records only for the time strictly necessary to fulfill the purposes for which they were collected, or to comply with specific retention constraints imposed by the competent jurisdiction.

Sharing with third parties and providers

We do not commercialize user information. We may share portions of data with carefully selected service providers (hosting, payment gateways, analytics) who act under our directives and are bound by strict confidentiality agreements.

International data transfers

Should information need to cross national borders to servers located in third countries, we implement approved standard safeguards, such as standard contractual clauses, to ensure that the level of protection remains adequate and continuous.

Security measures

We adopt reasonable technical and organizational procedures to mitigate the risks of unauthorized access, alteration, or destruction of data. However, transmission via the internet is never entirely free of vulnerabilities, so we cannot provide absolute guarantees.

Your privacy rights

Data subjects can at any time request access to their data, rectification of inaccuracies, erasure (within legal limits), restriction of processing, or data portability. It is also possible to object to specific processing operations.

Contacts for privacy inquiries

To exercise the rights listed above or to ask questions regarding this policy, you can write to our dedicated team at [email protected].

Policy Updates

This text may be subject to periodic changes. We suggest you consult this page regularly to stay informed about our information protection practices.